Hay Pillow®
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Delivery Information


Packages are generally dispatched within 2 business days after receipt of payment and are shipped via USPS (Postal Service) with tracking and drop-off without signature. Your shipment is NOT insured. If you prefer delivery with required signature or insurance please contact us at the time of purchase; additional fees will apply. 

During high volume sales such as Black Friday, shipments may take up to 7 business days to be dispatched.

Tracking information will be provided when your package is shipped except for International First Class dependent on the destination country.
​
Shipping fees vary according to total weight of the shipment. 

Business days as defined by USPS: Monday-Friday excluding observed holidays.

USPS Domestic Shipping Defined

First Class Package; 1-3 business days not counting the day it is shipped. Available for packages less than 1 pound only. Tracking provided. Transit time is not guaranteed.

Parcel Select Ground: delivery typically ranges from 2–8 business days not counting the day it is shipped. Although it is one of the least expensive options -  it  can also be the slowest of USPS services offered .  Road conditions impact transit time significantly. Tracking provided. Transit time is not guaranteed.

Priority Mail; 1-3 business days not counting the day it is shipped. Tracking provided. Transit time is not guaranteed.

USPS International Shipping Defined
​
First-Class Package International Service; 7-30 business days not counting the day it is shipped.  Available for packages less than 4 pounds only. Transit time is not guaranteed. May or may not include tracking once it leaves the United States dependent on the destination country.

Priority Mail International Service; 6-10 business days not counting the day it is shipped. Tracking is provided. Transit time is not guaranteed.

Priority Mail Express International; 3-5 Business Days not counting the day it is shipped. Tracking provided. Transit time with money-back guarantee to select countries if not delivered on time.

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​Store Information

​​Hay Pillow® Inc.
PO Box 2977
Ramona, CA 92065
​Toll Free:  888-489-0022 
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Why Choose Us?

​About Us
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Gallery

​Made in the USA!

Learning Center

​Blog: Enhancing Equine Health 
FAQ Library
​Why Feed Horses from the Ground?
Feeding Free Choice - An Action Plan
Slow Feed Solutions for Any Environment

Covered by 3 or more US patents.​ Hay Pillow® is a registered Trademark.
​Copyright © 2019 Hay Pillow® Inc. All Rights Reserved.
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  • Home
  • Shop
    • Online Store
    • Bulk & 501c3 Discounts
    • Delivery
    • Worldwide Shipping
    • Policies
    • Newsletter Sign Up
  • FAQ
    • FAQ Library
    • Choosing a Mesh Size
    • Product FAQs
    • Mounting & Hanging Tips
    • Slow Feeder Comparison Chart
    • Slow Feed Solutions for Any Environment
    • Feeding Free Choice - An Action Plan
    • Why Feed from the Ground?
  • Testimonials
  • Gallery
    • Home Use
    • Travel Use
    • Barnyard Buddies
  • Blog
  • About
    • About Us
    • Contact
    • Favorite Links
  • (888) 489-0022