Delivery Information
Shipping labels are typically created within 2 business day after receipt of payment with tracking and drop-off without signature. Your shipment is NOT insured. If you prefer delivery with required signature or insurance please contact us at the time of purchase; additional fees will apply. During high volume sales such as Black Friday, shipments may take up to 7 business days to be dispatched.
Tracking information will be provided when your shipping label is created. Please allow up to 36 hours for your shipment to be prepared and the chosen carrier to take possession and scan your package.
Shipping fees vary and are calculated by real time shipping rates according to distance and the weight of your package.
Business days defined: Monday-Friday excluding observed holidays.
Tracking information will be provided when your shipping label is created. Please allow up to 36 hours for your shipment to be prepared and the chosen carrier to take possession and scan your package.
Shipping fees vary and are calculated by real time shipping rates according to distance and the weight of your package.
Business days defined: Monday-Friday excluding observed holidays.
UPS Domestic Defined
UPS Ground; 1-5 business days not counting the day it is shipped. Tracking provided. Transit time is not guaranteed.
UPS 3 Day Select: 1-3 business days not counting the day it is shipped. Tracking provided. Transit time is not guaranteed.
USPS Domestic Shipping Defined
First Class Package; 1-3 business days not counting the day it is shipped. Available for packages less than 1 pound only. Tracking provided. Transit time is not guaranteed.
Priority Mail; 1-3 business days not counting the day it is shipped. Tracking provided. Transit time is not guaranteed.
USPS International Shipping Defined
First-Class Package International Service; 7-30 business days not counting the day it is shipped. Available for packages less than 4 pounds only. Tracking is provided. Transit time is not guaranteed.
Priority Mail International Service; 6-10 business days not counting the day it is shipped. Tracking is provided. Transit time is not guaranteed.
VAT (value added tax), custom duty, and shipping tax fees vary depending on country of delivery; fees are calculated and collected by the destination countries postal or customs authorities prior to delivery. Hay Pillow Inc. does not have the ability or authority to calculate and collect these fees at the time of purchase.
First-Class Package International Service; 7-30 business days not counting the day it is shipped. Available for packages less than 4 pounds only. Tracking is provided. Transit time is not guaranteed.
Priority Mail International Service; 6-10 business days not counting the day it is shipped. Tracking is provided. Transit time is not guaranteed.
VAT (value added tax), custom duty, and shipping tax fees vary depending on country of delivery; fees are calculated and collected by the destination countries postal or customs authorities prior to delivery. Hay Pillow Inc. does not have the ability or authority to calculate and collect these fees at the time of purchase.
Sign up for our monthly newsletter to hear about giveaways, sales and equine health and nutrition news
for healthier, happier horses.
for healthier, happier horses.
