Hay Pillow®
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Delivery Information


Shipping labels are typically created within 2 business day after receipt of payment with tracking and drop-off without signature. During high volume sales such as Black Friday, shipments may take up to 7 business days to be dispatched.

Tracking information will be provided when your shipping label is created. Please allow up to 36 hours for your shipment to be prepared and the chosen carrier to take possession and scan your package.
​
Shipping fees vary and are calculated by real time shipping rates according to distance and the weight of your package. 

Business days defined: Monday-Friday excluding observed holidays.

UPS Domestic Defined

UPS Ground; 1-5 business days not counting the day it is shipped. Tracking provided. Transit time is not guaranteed.

UPS 3 Day Select: 1-3 business days not counting the day it is shipped. Tracking provided. Transit time is not guaranteed.


USPS Domestic Shipping Defined

First Class Package; 1-3 business days not counting the day it is shipped. Available for packages less than 1 pound only. Tracking provided. Transit time is not guaranteed.

Priority Mail; 1-3 business days not counting the day it is shipped. Tracking provided. Transit time is not guaranteed.

USPS International Shipping Defined
​
First-Class Package International Service; 7-30 business days not counting the day it is shipped.  Available for packages less than 4 pounds only. Tracking is provided. Transit time is not guaranteed. 

Priority Mail International Service; 6-10 business days not counting the day it is shipped. Tracking is provided. Transit time is not guaranteed.

VAT (value added tax), custom duty, and shipping tax fees vary depending on country of delivery; fees​ are calculated and collected by the destination countries postal or customs authorities prior to delivery. Hay Pillow Inc. does not have the ability or authority to calculate and collect these fees at the time of purchase.

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​Store Information

​​Hay Pillow® Inc.
1444 Main St. #2977
Ramona, CA 92065
​Toll Free:  888-489-0022 
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​

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​Made in the USA!

Learning Center

​Blog: Enhancing Equine Health
FAQ Library
​Why Feed Horses from the Ground?
7 Slow Feed Do’s and Don’ts for Horses
Feeding Free Choice - An Action Plan
Slow Feed Solutions for Any Environment

Covered by 3 or more US patents.​ Hay Pillow® is a registered Trademark.
​Copyright © 2022 Hay Pillow® Inc. All Rights Reserved.
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  • Home
  • Shop
    • Online Store
    • Bulk & 501c3 Discounts
    • Delivery
    • Worldwide Shipping
    • Policies & Terms of Use
    • Newsletter Sign Up
  • FAQ
    • FAQ Library
    • Choosing a Mesh Size
    • Product FAQs/Advisories
    • Mounting & Hanging Tips
    • Slow Feeder Comparison Chart
    • Slow Feed Solutions for Any Environment
    • Feeding Free Choice - An Action Plan
    • Why Feed from the Ground?
  • Testimonials
  • Gallery
    • Home Use
    • Travel Use
    • Barnyard Buddies
  • Blog
  • About
    • About Us
    • Contact
    • Favorite Links
  • (888) 489-0022