Hay Pillow®
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Delivery Information


Packages are generally dispatched within 2 business days after receipt of payment and are shipped via USPS (Postal Service) with tracking and drop-off without signature. Your shipment is NOT insured. If you prefer delivery with required signature or insurance please contact us at the time of purchase; additional fees will apply. 

During high volume sales such as Black Friday, shipments may take up to 7 business days to be dispatched.

Tracking information will be provided when your package is shipped except for International First Class dependent on the destination country.
​
Shipping fees vary and are calculated by USPS real time shipping rates according to distance and the weight of your package. 

Business days as defined by USPS: Monday-Friday excluding observed holidays.

USPS Domestic Shipping Defined

First Class Package; 1-3 business days not counting the day it is shipped. Available for packages less than 1 pound only. Tracking provided. Transit time is not guaranteed.

Priority Mail; 1-3 business days not counting the day it is shipped. Tracking provided. Transit time is not guaranteed.

USPS International Shipping Defined
​
First-Class Package International Service; 7-30 business days not counting the day it is shipped.  Available for packages less than 4 pounds only. Transit time is not guaranteed. May or may not include tracking once it leaves the United States dependent on the destination country.

Priority Mail International Service; 6-10 business days not counting the day it is shipped. Tracking is provided. Transit time is not guaranteed.

VAT (value added tax), custom duty, and shipping tax fees vary depending on country of delivery; fees​ are calculated and collected by the destination countries postal or customs authorities prior to delivery. Hay Pillow Inc. does not have the ability or authority to calculate and collect these fees at the time of purchase.

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​Store Information

​​Hay Pillow® Inc.
1444 Main St. #2977
Ramona, CA 92065
​Toll Free:  888-489-0022 
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​

Why Choose Us?

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​Made in the USA!

Learning Center

​Blog: Enhancing Equine Health
FAQ Library
​Why Feed Horses from the Ground?
7 Slow Feed Do’s and Don’ts for Horses
Feeding Free Choice - An Action Plan
Slow Feed Solutions for Any Environment

Covered by 3 or more US patents.​ Hay Pillow® is a registered Trademark.
​Copyright © 2021 Hay Pillow® Inc. All Rights Reserved.
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  • Home
  • Shop
    • Online Store
    • Bulk & 501c3 Discounts
    • Delivery
    • Worldwide Shipping
    • Policies & Terms of Use
    • Newsletter Sign Up
  • FAQ
    • FAQ Library
    • Choosing a Mesh Size
    • Product FAQs/Advisories
    • Mounting & Hanging Tips
    • Slow Feeder Comparison Chart
    • Slow Feed Solutions for Any Environment
    • Feeding Free Choice - An Action Plan
    • Why Feed from the Ground?
  • Testimonials
  • Gallery
    • Home Use
    • Travel Use
    • Barnyard Buddies
  • Blog
  • About
    • About Us
    • Contact
    • Favorite Links
  • (888) 489-0022