Delivery Information
Packages are generally dispatched within 2 business days after receipt of payment and are shipped via USPS (Postal Service) with tracking and drop-off without signature. Your shipment is NOT insured. If you prefer delivery with required signature or insurance please contact us at the time of purchase; additional fees will apply.
USPS is the least expensive and most reliable carrier with shorter transit times compared to UPS or FedEx ground.
During high volume sales such as Black Friday, shipments may take up to 7 business days to be dispatched.
Tracking information will be provided when your shipping label is created except for International First Class dependent on the destination country.
Shipping fees vary and are calculated by USPS real time shipping rates according to distance and the weight of your package.
Business days as defined by USPS: Monday-Friday excluding observed holidays.
USPS is the least expensive and most reliable carrier with shorter transit times compared to UPS or FedEx ground.
During high volume sales such as Black Friday, shipments may take up to 7 business days to be dispatched.
Tracking information will be provided when your shipping label is created except for International First Class dependent on the destination country.
Shipping fees vary and are calculated by USPS real time shipping rates according to distance and the weight of your package.
Business days as defined by USPS: Monday-Friday excluding observed holidays.
USPS Domestic Shipping Defined
First Class Package; 1-3 business days not counting the day it is shipped. Available for packages less than 1 pound only. Tracking provided. Transit time is not guaranteed.
Priority Mail; 1-3 business days not counting the day it is shipped. Tracking provided. Transit time is not guaranteed.
USPS International Shipping Defined
First-Class Package International Service; 7-30 business days not counting the day it is shipped. Available for packages less than 4 pounds only. Transit time is not guaranteed. May or may not include tracking once it leaves the United States dependent on the destination country.
Priority Mail International Service; 6-10 business days not counting the day it is shipped. Tracking is provided. Transit time is not guaranteed.
VAT (value added tax), custom duty, and shipping tax fees vary depending on country of delivery; fees are calculated and collected by the destination countries postal or customs authorities prior to delivery. Hay Pillow Inc. does not have the ability or authority to calculate and collect these fees at the time of purchase.
First-Class Package International Service; 7-30 business days not counting the day it is shipped. Available for packages less than 4 pounds only. Transit time is not guaranteed. May or may not include tracking once it leaves the United States dependent on the destination country.
Priority Mail International Service; 6-10 business days not counting the day it is shipped. Tracking is provided. Transit time is not guaranteed.
VAT (value added tax), custom duty, and shipping tax fees vary depending on country of delivery; fees are calculated and collected by the destination countries postal or customs authorities prior to delivery. Hay Pillow Inc. does not have the ability or authority to calculate and collect these fees at the time of purchase.
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